Refund policy

We want you to be completely satisfied with your purchase. If you are not happy, you may request a return or refund within 14 days of receiving your order.

**Return Conditions:**
- Products must be in their original condition and unused.
- Items must be returned in their original packaging.
- Personalized or custom items cannot be returned unless defective.

**Refund Process:**
- Refunds will be issued using the same payment method used at checkout.
- Shipping fees are non-refundable unless the product is defective.
- Refunds may take up to 5–10 business days to process after we receive the returned item.

**How to return?:**
To submit a return request, please contact us via [elvarel.st@gmail.com]. Include your order number and reason for return, and we will provide instructions.

Thank you for shopping❤️